Frequently Asked Questions
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How long does delivery take?
We send all of our parcels out with Evri Next Day delivery to all of mainland UK. For international orders, or orders outside of the UK, this may take 2-3 working days from collection of your order.
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Where do our products come from?
All of our products are bought from authorised distributors across the UK and Europe, then thoughtfully packed & shipped from our warehouse in South East UK.
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What is your returns policy?
Returns are accepted as long as the product is returned within 30 days and in the same condition as when sold. If your items is faulty or incorrect, please contact us for a return label.
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When can I expect new lines?
New lines are constantly coming in and out of our warehouse, the website is updated weekly to reflect the current stock available.
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What shelf-life can I expect on my product?
Almost all of our products are bought fresh so have the longest date appropriate. Each will vary of course, if you have any concerns, please use the contact page!
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How do I place an order?
Simply shop for the items you are interested in and add to your basket as you go. Once comeplete, go to your basket, apply any discounts and go to checkout! You will receive tracking info once your order has been booked.